WhatsApp Calling
Integration of WhatsApp calls into existing telephony environments
With anynode 4.14, WhatsApp calls can be integrated directly into existing communication systems. Incoming calls via WhatsApp are passed into the existing telephony infrastructure without additional gateways or software and processed like regular SIP connections.
A setup assistant in the anynode frontend guides users step-by-step through the configuration of a WhatsApp node, enabling quick integration into platforms such as Microsoft Teams, contact centers, or traditional PBX systems—without requiring any programming knowledge.
This provides companies with a centralized, professional solution for receiving and managing WhatsApp calls – scalable, secure, and fully administrable. All connections are logged and monitored within the anynode system.
Features at a glance
- Direct SIP integration of WhatsApp through anynode
- Seamless integration with Microsoft Teams, contact centers, PBX systems, and providers
- Integrated wizard for easy setup of a WhatsApp node
- No additional gateways or third-party software required
- Centralized routing and monitoring of all WhatsApp calls
Flow of a WhatsApp call through anynode – from the WhatsApp Business Number, through the Meta platform, to the existing telephony infrastructure. anynode handles the SIP integration and connects the WhatsApp caller directly to the company’s support team or user.
anynode frontend with the assistant for setting up a WhatsApp Calling node.
