SIPREC (SIP recording)

SIPREC

Next Level Call Recording

With the integration of SIPREC, anynode offers a solution to record voice calls over SIP endpoints such as phones and systems, using third-party applications, and store them for later analysis or archiving.

Received and transmitted media data, such as audio, video, or fax data, information about the parties involved, as well as call setup and teardown timestamps, are forwarded to a recording server that stores and makes this data available.

SIPREC is often used for call recording in customer service. The recordings serve for employee training, improving service quality, and compliance adherence.

Quick setup of a media recorder with a SIPREC connection to a recording solution in the Routing Forward Profile of a node

anynode and SIPREC – Benefits at a Glance:

• Flexibility: in choosing the recording server and PSTN provider
• Compatible with multiple recording solutions: such as MiaRec, Numonix, ASC Technologies
• Easy Integration: into existing SIP-based communication infrastructures
• Enhanced analysis capabilities: through the included call information (dependent on the recording server)

 

anynode is officially certified by Microsoft for Direct Routing which gives our customers the added benefit of worldwide Microsoft support.

In general, with Microsoft Direct Routing and anynode you are able to connect to almost any telephony trunk or interconnect with third-party PBX. The most suitable and uncomplicated, easy-to-use solution for you and your networks simply works.